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I take great pride in presenting SPHERE-Québec’s annual report for 2007-2008.
Once more this year, SPHERE-Québec has been able to count on its partners to accomplish its mission. Whether it be by means of regional task forces on employment or by various multiple partner comities, all these caseworkers have used their expertise to diminish the hurdles to the socioprofessional integration of people with disabilities. The result of this responsible investment has been highly positive for 636 disabled workers from all areas of Québec.
The significant results obtained in 2007-2008 are without a doubt due to the team’s dynamic work and the way the SPHERE-Québec’s administrators invested themselves. I sincerely thank them!
In the future, SPHERE-Québec pledges to pursue the action it has undertaken with all the other socioeconomic partners concerned in order that all disabled persons desiring and able to undertake employment may see their goal attained, as soon as possible, in the very near future.
Martin Trépanier
Chairman
2007-2008 progressed under a banner of action. 636 disabled individuals from the province of Québec benefited from the energy deployed by the SPHERE-Québec’s team.
It is certainly due to the intervention philosophy shared by the partners, that these promising projects were developed: the most important condition leading to success is of course to meet first and foremost the needs of disabled individuals. For this reason SPHERE-Québec wanted this year to evaluate the level of its clients satisfaction, the main goal always being to better meet needs. Also SPHERE-Québec wishes to thank all those who willingly took part in this survey.
In 2007-2008, SPHERE-Québec has also known an uncommon effervescence regarding all initiatives as for the creation of integration models to the work field and consequently the transfer of those models. To this effect, it is of the up most importance that I highly commend the team of seasoned professionals who showed themselves all the more present and desirous of contributing actively to numerous projects which generated long term positive results.
Nothing motivates the future more than today’s success!
Nancy MoreauSPHERE-Québec is a non-profit organization that was created as a result of the desire of partners to ensure the integration of disabled individuals into the workforce.
Its mission is to foster the participation of a greater number of disabled individuals in economic and social life.
Its role is to financially support the creation of quality adapted positions; to participate in meetings with experts for the transfer of knowledge and practices; and to cooperate with local, regional, and provincial partners in the development of initiatives that foster the emergence of new models for workplace integration.
The members of SPHERE-Québec’s board of directors reflect the organization’s preoccupation to have solid foundation by well representing the interests of people with disabilities.
For the year 2007-2008, the members of the board of directors are :
SPHERE-Québec serves a clientele of disabled people who are unequipped for the workforce meaning that they have little or no training, and they have a very low level of experience or none at all.
Effectively, in 2007-2008, 36 % of the people with disabilities who have participated in our measures had never worked. Also, 8 % had not worked for at least 10 years.
Concerning the level of education, the following chart indicates that 78 % of SPHERE-Québec’s clientele has not attained a level of education higher than the high school leaving certificate.
| Level | Men | Women |
Total |
% |
|---|---|---|---|---|
| Elementary | 82 | 48 |
130 |
20 |
| High school | 188 | 178 |
366 |
58 |
| College | 47 | 32 |
79 |
12 |
| University | 29 | 32 |
61 |
10 |
| TOTAL | 346 | 290 |
636 |
100 |
We notice in the following chart that the young people with disabilities are well represented since 63 % of the participants are under the age of 35.
Group | Men | Women |
Total |
% |
|---|---|---|---|---|
| Ages 16 – 25 | 132 | 101 |
233 |
37 |
| Ages 26 – 35 | 91 | 73 |
164 |
26 |
| Ages 36 – 45 | 53 | 49 |
102 |
16 |
| Ages 46 – 55 | 53 | 56 |
109 |
17 |
| Ages 56 – 65 | 17 | 11 |
28 |
4 |
| TOTAL | 346 | 290 |
636 |
100 |
(54%) |
(46%) |
Chart 3 shows the breakdown of our clientele in 2007-2008 by type of disability.
| Category of disability | % |
|---|---|
| Intellectual | 35 |
| Psychic | 27 |
| Motor | 22 |
| Organic | 7 |
| Auditory | 4 |
| Visual | 5 |
| TOTAL | 100 |
SPHERE-Québec’s financing is received through the Opportunities Fund for persons with disabilities. In order participate in a measure, the participant must satisfy the following criteria :
In 2007-2008, SPHERE-Québec offered services to its clientele through four measures, these measures being Salary subsidy, Work experience, Assistance for self-employed workers, enhanced employment assistance services. Each measure is designed to improve the employability of the individual and to foster their integration into the workforce on short or longer basis.
This measure is intended for participants who are better equipped for the labour market. Its objective is to put in place the means necessary to help out participants by providing interim support to facilitate their short-term integration into sustainable employment.
The purpose of this measure is to enable the participant to improve his or her employability through the acquisition of significant experience. This experience also encourages the development of good work habits, and helps increase self-confidence and the development of people skills, etc.
Thanks to this measure, a disabled person can start up a small business and thereby create his or her own job.
With this measure, a participant can take part in internship that may or may not be remunerated. This type of on-the-job training places the participant in a concrete work situation thanks to individualized accompaniment provided by professional resource.
Different categories of expenses are admissible in each of these measures. SPHERE-Québec may pay a portion of the salary and reimburse costs related to adaptation, accompaniment, adapted transportation or any other living and assistance expenses to allow each individual to succeed in their intervention plan.
When a request for grant is deposited, a professional resource evaluates the person’s needs and works out a personalized intervention plan. It is important to mention here that SPHERE-Québec’s contribution is complementary to existing programs. The flexibility of SPHERE-Québec’s measures makes it possible to meet the real needs of disabled individuals. This way, the chances of success regarding their projects are maximized.
SPHERE-Québec does neither encourage the precariousness nor the hiring of unskilled low-cost labour, since the subsidies that are granted take into consideration salary scales in effect at companies.
The clientele of SPHERE-Québec hold jobs in different categories. Thus we notice that 82 % of the clientele is mainly concentrated in the areas of support services and day-labour.
| TYPE OF JOB | Men | Women | Total | % |
|---|---|---|---|---|
| Executive personnel | 5 |
4 |
9 | 1 |
| Support personnel | 84 |
106 |
190 | 31 |
| Day-labourers | 191 |
135 |
326 | 51 |
| Personnel professionnel | 16 |
10 |
26 | 4 |
| Professional personnel | 40 |
26 |
66 | 10 |
| Technical personnel | 10 |
9 |
19 | 3 |
| TOTAL | 346 |
290 |
636 | 100 |
The following chart presents the distribution according to the use of the measures in 2007-2008.
| measure | investment | % |
|---|---|---|
| Targeted salary subsidies | $1,024,201 |
38 % |
| Work experience | $1,022,149 |
38 % |
| Assistance for self-employed workers | $296,183 |
11 % |
| Enhanced employment assistance services | $350,034 |
13 % |
| TOTAL | $2,692,567 |
100 % |
SPHERE-Québec brings good leverage by its contribution. In other respects, employers and other partners contribute financially, each as they can, in a collective effort leading to the integration of people with disabilities to the workforce in the province of Québec. Therefore, as an indicator the following chart gives an overview of the contributions.
| SPHERE-Québec | employers |
other partners |
|---|---|---|
$2,692,567 |
$1,605,213 |
$876,031 |
The average investment in 2007-2008 was $4,234 per participant./p>
Chart 7 provides information of the use of funds in each region of Québec. Because SPHERE-Québec’s budget is not regionally decentralized, the use of the funds is tributary to many factors determining the opportunities and the obstacles related to integration in the workforce, for example the availability of services and the socioeconomical structure of the region. This way of doing things allows SPHERE-Québec to modulate its intervention where the needs are.
| Region | INVESTMENT | % |
|---|---|---|
| 01 – Bas-Saint-Laurent | $330,121 | 13 % |
| 02 – Saguenay/Lac-St-Jean | $217,440 | 8 % |
| 03 – Capitale nationale | $326,160 | 12 % |
| 04 – Mauricie | $135,900 | 5 % |
| 05 – Estrie | $53,521 | 2 % |
| 06 – Montréal | $565,432 | 21 % |
| 07 – Outaouais | $27,180 | 1 % |
| 08 – Abitibi/Témiscamingue | $62,199 | 2 % |
| 09 – Côte-Nord | $107,703 | 4 % |
| 10 – Nord-du-Québec | $7,329 | 0 % |
| 11 – Gaspésie/Les Iles | $19,609 | 1 % |
| 12 – Chaudière-Appalaches | $137,123 | 5 % |
| 13 – Laval | $27,180 | 1 % |
| 14 – Lanaudière | $138,900 | 5 % |
| 15 – Laurentides | $163,080 | 6 % |
| 16 – Montérégie | $324,108 | 12 % |
| 17 – Centre-du-Québec | $49,582 | 2 % |
| TOTAL | $2,692,567 | 100 % |
More than ever, the SPHERE-Québec team has been active in the 17 regions of the province through its participation in regional task forces on employment which include representatives form Specialized labour services (SSMOs), rehabilitation centers, employers, unions, government agencies.
SPHERE-Québec participates actively in the setting up of innovative projects that create jobs for the disabled individuals, moreover SPHERE-Québec keeps in close contact with various experienced partners who have choice expert appraisement available on the regional task forces. SPHERE-Québec uses all occasions so its clientele throughout the province of Québec can best profit.
In that manner, SPHERE-Québec can very well play its part as a liaison agent between the partners and between the regions. This part consists in transferring to another region integration models of different sectors of activity that work well in a region.
For example, to better attend self-employed worker’s needs, a model of partnership has been developed in the region of Saguenay-Lac-Saint-Jean and tried in many other regions of the province. When structuring the model, the partnership became more consolidated and the socio-economical case workers joined the team. Here again, a various choice of partners mobilized in order to help the disabled persons to succeed in their job creating project!
Many similar projects were launched in all regions of Québec where the expertise of the SPHERE-Québec’s team has been useful.
Among others, the job integration project in the St-Hubert restaurants in the region of the Laurentides has been so successful that the other St-Hubert franchises wanted a similar experience. So also, the Montérégie partners have welcomed this project with enthusiasm and adapted it to their clientele and to the employer’s manpower needs. Soon, a group of partners in the region of la Capitale-Nationale will also start the process.
Finally, when a disabled person encounters a particular difficulty along the way, partners form a committee to assist the individual and accompany him or her through every stage.
This way of doing things helps us find solutions as they encounter problems along the way and this increases the chance of success.
Indeed, these are only a few examples; many other initiatives also obtaining great results could have been cited.
In order to talk about obstacles regarding integration in the workforce experienced by disabled people in Québec and to contribute to research and setting up of solutions, SPHERE-Québec participated in a number of events organized by the network partners. Therefore visibility for the “organization” benefits a greater sphere of the disabled clientele and may even allow a faster intervention in certain cases along the way. Finally, all those events have been an occasion to discuss and improve the ways of doing!
In 2007-2008, SPHERE-Québec has worked on updating information documents and promotional material. Sometimes small, sometimes great, these changes had a purpose of harmonization with SPHERE-Québec’s graphic image.
Moreover, SPHERE-Québec has produced new information tools and has revised its web site to be more friendly user without neglecting the accessibility standards.
Finally, in terms of promotion, SPHERE-Québec has contributed to make the disabled people known as a competent manpower source by participating in a special publication in the Journal les Affaires on the subject.
In 2007-2008, SPHERE-Québec has started a large evaluation of its service proposal by approaching people with disabilities, partners of the associative movement and Specialized labour services, and also employers. In a word, SPHERE-Québec wanted to hear from all its users.
The evaluation was undertaken seriously and with a soul purpose of insuring that the measures offered by SPHERE-Québec and its way of doing things adequately meet the needs. The evaluation results will be brought about somewhere in 2008-2009 and will be available on SPHERE-Québec’s web site.
Furthermore this year, SPHERE-Québec’s place on the board of directors of the Canadian Council on the Rehabilitation and Work (CCRW), representing Québec, has been confirmed. Once again, this Canadian coast to coast privileged network of partners is a place for discussions and sharing on the efficient strategies encouraging the integration of disabled people in the workforce.
The sustained efforts of the entire SPHERE-Québec’s team in 2007-2008 allowed 636 disabled people throughout Québec to progress in their journey of integration to the workforce. The following chart show that 53 % of participants remain active after having participated in SPHERE-Québec’s measures.
| RESULTS | % |
|---|---|
| Employed | 44 % |
| Self-employed | 3 % |
| At school | 6 % |
| Unemployed | 47 % |
| TOTAL | 100 % |
The follow-up of all clientele having participated in a SPHERE-Québec’s measure show that 47 % of said clientele is still active after one year.
| results | % |
|---|---|
| Employed | 41 % |
| Self-employed | 2 % |
| At school | 4 % |
| Unemployed | 53 % |
| TOTAL | 100 % |
These results confirm that the support offered by SPHERE-Québec to its clientele allow not only improved short term employability but also encourages greater long term social participation of disabled people. This is the heart of SPHERE-Québec’s mission.
SPHERE-Quebec's annual operations are audited by an external accounting firm, Goudreau, Poirier S.E.N.C.R.L, which ensures that SPHERE-Quebec operations in 2007-2008 were carried out in accordance with the agreement that binds it to its funding partner. This audit also includes the evaluation of SPHERE-Québec’s internal control process thus guaranteeing healthy management of public funds. The table below illustrates the breakdown of incomes and expenses for 2007-2008, based on the audited financial statements. The complete verified financial statements are available on request.
State of results |
|
|---|---|
Incomes |
|
| HRSDC | $3,453,689 |
| Emploi-Québec CIT | $16,213 |
| Subsidies support for « offices» | $4,766 |
| Income from interest and returns | $7,740 |
| Contributions related to fixed assets | $19,627 |
Total |
$3,502,035 |
| Expenses | |
| Activity of participants | $2,692,567 |
| Operation costs | $809,468 |
Total | $3,502,035 |
The year 2007-2008 has been of the most productive. All of SPHERE-Québec’s team and the members of the board of directors have put their shoulder to the grindstone to attain the fixed goals, that being to assist the greatest possible number of disabled people in their journey toward employment and to encourage greater social participation. Mission accomplished!
These productions would not have been brought to term without the indefectible contribution of the network case workers and the employers.
In closing, thanks to Human Resources and Social Development Canada (HRSDC) for its financial contribution and for the trust they extended to us year after year.
After such a successful year, SPHERE-Québec is looking forward to the future with much enthusiasm.